Symptoms
XpressPOS pricing does not include the Drawer Box upcharges.
Cause
A few 2020 catalogs do not give a total price for all upcharges. This may be due to the fact that the 2020 pricing methods do not match the manufacturer's method of
pricing. A common one involves Drawer Box and/or Drawer Slide upgrades.
If the user has to use an extra price level to price out
drawer box upcharges and then add the two price level quote totals from 2020 together to produce a total price for
the customer, then XpressPOS cannot create a complete order for the POS or ERP system.
Resolution
Process the main price level setting into the POS/ERP
system. Now manually insert a new item into the the POS/ERP system's order. Add the Drawer Box Upcharge pricing.
