Problem

The user updated 2020 Kitchens or re-installed it and XpressPOS no longer works.

Resolution 

For 2020 Kitchen Design you may have to:

1. Install the Application Integration (XML) Module that matches the 2020 version and Service Pack that is installed on the machine. Downloads are available from:

http://www.2020.net

Select "Support Downloads".

At the bottom of the page in the add-ons section, select the Application Integration that matches the version and build number of your 2020 Design program.

Tip: To find the exact build number of your 2020 Design version, go to the Help Menu and the About command.

Tip: To check if you have already installed the Application Integration Module for 2020, load a design and go to the 2020 Reports on Design menu.

You must have "Application Integration" run the Application Integration report, and the Application Integration form will appear. If you get the message "You do not have access privileges..." the 2020 Security Key is not programmed for the XML data. For more details see:

http://www.saberis.com/KB/Saberis_kb_you_do_not_have_access_priveleges_to_this_project.aspx

For more details on the entire 2020 set-up process, please see:

www.saberis.com/Support/2020_kitchens_setup_for_XpressPOS.aspx

2. Either Run or Save, and then Run the Application Integration installation program.

3. From the Reports on Design menu, with a design on the screen, run the Application Integration report.

Now set the options as shown below:

4. Click Run to make sure these settings are saved as the default settings.

For XpressPOS do the following:

From the program Menu for Saberis XpressPOS 2006, run the "Add XpressPOS to 2020 reports Menu".